Support

Open your device’s notification settings for GARIO and allow notifications. GARIO asks for permission only when it has a real deadline to warn you about, so if you declined earlier you can turn it on there.

Widgets are on iPhone for now. Open GARIO once so it can refresh the widget’s data, then check again. If it’s still out of date, remove the widget and add it back.

Every field is editable after a scan. Open the vehicle or document and correct anything the scan misread — your edits are what GARIO keeps. Good light and a flat page help.

GARIO picks fuel grades from the vehicle’s fuel type. Edit the vehicle and check its fuel type — for example, choose Diesel hybrid for a hybrid with a diesel engine.

GARIO shows a manufacturer’s schedule only where one has been published and checked. For other motorcycles you can choose a standard plan as a guide, and you can always log any service by hand. Tell us your model and we’ll look into adding it.

In GARIO, open Profile → Back up & export. Anyone can save a backup file and keep it wherever they like. With Pro on iPhone you can also back up automatically to your own iCloud Drive (about once a day, keeping the latest three). On both phones you can connect your own Google Drive from the same screen.

Make a fresh backup on the old phone, install GARIO on the new one, then choose Restore from a backup in Profile → Back up & export. With iCloud backup, sign in to the same Apple ID on the new phone first. A backup made on an iPhone cannot be restored on an Android phone, or the other way round.

Not live. Backups let you move or restore your garage, but two devices won’t update each other automatically.

In Profile → Back up & export, disconnect Google Drive. New backups stop; files already in your Drive stay until you delete them. You can also remove GARIO’s access in your Google account settings.

On iPhone: more vehicles (5 or 10), no ads, automatic backup to iCloud, backup to Google Drive, annual PDF reports and export, premium Studio vehicle styles, and the Studio Premium and Blueprint icon packs. On Android, Pro adds more vehicles (5 or 10), no ads, the Studio colours and Essential collection, and the Studio Premium and Blueprint icon packs; the rest join the list as they are built. See pricing.

For the first 30 days after launch, Pro costs less: ฿39 a month, or ฿199 a year for 5 vehicles and ฿349 a year for 10. Pro Lifetime is a one-time ฿999 for 5 vehicles, offered only in that window. After that the regular prices apply: ฿59 a month, and ฿399 or ฿599 a year. If you subscribe at a Founding price, you keep that price for as long as your subscription stays active. Prices are set in each store and shown in your own currency. Lifetime covers the current Pro features and normal updates, and iPhone and Android each need their own purchase.

Subscriptions are managed by the store, not inside GARIO. On iPhone, open Settings → your name → Subscriptions → GARIO. On Android, open Google Play → your profile → Payments & subscriptions → Subscriptions → GARIO. Cancel at least 24 hours before the renewal date; you keep Pro until the end of the period you’ve paid for.

Open the GARIO Pro screen and tap Restore purchases, making sure you’re signed in with the same Apple ID (iPhone) or Google account (Android) you bought with. If it still doesn’t unlock, email us with the date of purchase.

Payments go through Apple or Google Play, so refunds are decided by the store. On iPhone, request one at reportaproblem.apple.com. On Android, use your order history in Google Play.

Nothing is deleted. Pro-only features such as automatic backup stop, and adding vehicles beyond the free limit needs Pro again.

Your vehicle records stay on your device — we have no servers and receive nothing. The free version shows non-personalised ads from Google AdMob, which receive technical device information but never your records. See the Privacy Policy.

Ads pay for the free version. They’re non-personalised, and GARIO never asks to track you. GARIO Pro removes them.

No. GARIO works fully without one. Sign-in is optional and only labels a profile stored on your device.

You enter what you paid. GARIO tracks dates and shows what is due, and in what order — for example, that an inspection has to be passed before road tax can be renewed. For Thai annual vehicle tax it can suggest an estimate that you can edit before saving; check it against the Department of Land Transport. Insurance premiums and fees in other countries are always entered by you. GARIO never files or pays anything for you.

At launch: Thailand, Singapore, Malaysia and the Philippines, with renewal chains and reminders tuned to each. More countries are planned.

An iPhone or iPad with iOS / iPadOS 26.5 or later, or an Android phone with Android 8.0 or later. They are separate apps, both coming soon — see below.

Not for now. iOS and Android are separate apps with no shared account, so vehicles, documents and a Pro subscription bought on one platform stay on that platform. If you use both, each needs its own purchase.

Delete individual records in the app, or uninstall GARIO to remove everything from that device. Delete any backup files from your iCloud Drive or Google Drive. There is no account on our side and nothing for us to delete.